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author's profile photo Former Member
Former Member

Query on EWA reports

Our Solman Version is SAP SOLUTION MANAGER 7.1.

We have 2 systems for which we configured EWA alerts in Solman_workcentre.

We have been receiving email alerts for both for the past 2 months.

For the last week, we only received 1 report via email not the other.

For the satellite system with the missing report, in SDCCN, I can see the session generated and completed as normal.

In Solman_workcentre under reports, I can see this missing report in HTML format. This confirms all went fine for the report in question

When it comes to report being sent via email, only 1 got hit. I can only see 1 entry in SOST.

Note there is no problem with the way emails are being sent. SCOT settings and the concerning RSCONN* job all are fine so we can rule this out.

Do we know which process in SAP handles the generated report to be sent to the SAPconnect subsystem for furthering the EWA emailing.

Any thoughts please.

Regards

Kal

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 02, 2012 at 01:03 PM

    Also can any one advise if i can trigger a manual sending of the email from SAP. I want to send the generated report via email from SAP manually I mean I can send the report to the client by downloading.

    Is there a provision in SAP to send reports via email with manual actions on running repor/transaction etc..

    Regards

    Kal

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