while opening information design tool an error occured

[Former Member]

Hi All,

         I installed BO 4.0 SP4 client tools in my machine. while opening Information design tool i got the following error.

if any one know the solution please help me

Thanks,

Ramana

[Former Member]

Try followin solution
6.1.4 Recovering local projects after workspace corruption

Sometimes when the information design tool ends unexpectedly, the local workspace becomes corrupted

and you are unable to restart the information design tool. Use this procedure to recreate the workspace

and recover your local projects.

1. On the local file system, navigate to the folder %USERPROFILE%\.businessobjects\bimodeler_14\. For example:

C:\Documents and Settings\Administrator\.businessobjects\bimodeleter_14\

2. Rename the workspace folder to workspace.bak.

3. Start the information design tool.

A new workspace folder is created automatically.

4. Select File > Open Project from the main menu.

5. In the "Import Existing Projects" dialog box, select the root directory and browse to the path of the workspace.bak folder created in step 2.

6. Select the projects you want to restore.

7. Select the Copy projects into workspace option and click Finish.

Courtesy : BO 4.0 IDT guide

[Henry_Banks]

simply looks like an install problem .

[former_member207342]

Did you see anything in log file. It might be helpful to dig the issue.

[Former Member]

Hi Ramana,

  I got the same error. Do you have any solutions?