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How to have a Long mail title ? (in ECC 5.0 & SAP_BASIS 640 )

Hi Gurus,

We are in ECC 5.0, with SAP_BASIS & SAP_ABA pushed to 640 SP 22 .

Our problem is to extend, in the Workflow Builder  then on SAP connect,  the work item title to more than 50 characters.

We use copies of standard task which use this work item title to send mail, and we want to insert several parameters in it.

I have made some research on SCN and so on, but propositions are above or below our version
(ECC 5.0, with SAP_BASIS & SAP_ABA pushed to 640 SP 22 )

1) Official Blog "Remember that 50 byte limit on emails from workflow?"  by Eddie Morris
( http://scn.sap.com/community/bpm/business-workflow/blog/2012/06/05/remember-that-50-byte-limit-on-emails-from-workflow )

  That exactly my need but on SAP_BASIS7xx and not 640 => "Send Mail step using object SELFITEM and method SendTaskDescription."

(In note 1658491, the note speak of a new checkbox for long mail titles in transaction SWPA  => not present in my 640 system)

Note 1658491 - Enhancement SWPA: Long mail title                      - SAP_BASIS 700-731

Note 1609811 - Mail send step_ Enhancement of mail title to 255 bytes - SAP_BASIS 700-731

2) SCN forum "Text truncated in UWL and SAP Business Workplace inbox" ( http://scn.sap.com/thread/1966035)

by Sanjay :  Note 698087 , 764068 , 802827 ,  860075, 860291 => CRMIS 400 and SAP_BASIS 6xx on low SP => too old for me 

:y Julie Pickin  : Note 554871 , 920327, 975947 => SAP_BASIS 6xx on low SP => too old for me 

3) http://help-sap.blogspot.de/2011/04/send-e-mail-with-subject-line-greater.html

in short: use the method set_message_subject of class cl_bcs

=> AMHO, not usable in WF steps .

Thank you in advance if you can propose me a solution .

Best regards,

Cyril Defossez 

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1 Answer

  • Best Answer
    Jul 31, 2012 at 11:57 PM

    Hi Cyril,

    At the risk of repeating anything (Eddie Morris's blog) have you looked at OSS Note 1523530?  We suffered the same restrictions, and this note fixed it.

    Here is some info from the note:

    **************************************************************************************

    Symptom

    You use the extended notifications for SAP Business
    Workflow to inform users about new work items.

    You send notifications as e-mails. The title of the e-mail is truncated.

    Other terms

    Notification, subject

    Reason and Prerequisites

    The extended notifications for SAP Business
    Workflow previously supported e-mail titles with a length of up to 50 characters only. After 50 characters, the text was truncated.

    This note increases the length restriction to 255 characters.

    Solution

    After you implement the corrections, the title of the e-mail is no  longer truncated after 50 characters. The restriction is increased to  255 characters. You cannot have more than 255 characters if the e-mails are sent using SAPoffice.

    Header Data



    Release Status:Released for CustomerReleased on:12.11.2010  09:50:03Master Language:GermanPriority:Correction with low priorityCategory:Advance developmentPrimary Component:BC-BMT-WFM-NOT WebFlow Notifications

    Affected Releases

    Software
    Component

    Release

    From
    Release

    To
    Release

    And
    subsequent

    SAP_BASIS

    60

    640

    640

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