SAP GUI Hangs when opening RSA1 transaction

[former_member229542]

Hi Guys

On a SAP NW 7.3 System  there is an issue while opening transaction RSA1. It justs hangs while opening report CL_RSAWBN_TREE_MODEL_FOLDER===CP

Also a disp+work process consumes almost 50% CPU usage, making system really unstable

Checking STAD, it shows high response times, so im still unable to determine why this WP is taking so much resources and hanging,

I have noticed this only happens with some users, but not for example with DDIC, althought this is not a permission issue, since i have tested with another user with SAP_ALL which is copy of DDIC and also failed. Is an strange behavior, so any assistance would be highly appreciated.

Note: If using RSA1OLD there are no issues

Thanks

,

[former_member229542 · Accepted solution]

Solution

This is due inconsistencies in table RSCOMPTLOGO.

Apply latests Support Packages, and delete all entries from this table

Regards!

[naresh_babu3]

Hi,

May be due patches, Re install the SAP BI patches and try one again and also