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Jul 27, 2012 at 01:57 PM

Issue with existing user attributes post system upgrade

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Hi All

We have recently upgraded our SRM enviornment from 4.0 to 7.01. Post upgrade whenever any existing user is trying to raise a SC the WD application thorws the error as "The error reads as : "The attributes of the user are inconsistent or not defined. See transaction PPOMA_BBP". I have validated all the users attributes and they are correct. This error is coming only for old existing users, if i create a new user the process works fine for him.

Please suggest how to correct the error for the existing users.

Regards

Saurav