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Jul 27, 2012 at 01:57 PM

Issue with existing user attributes post system upgrade


Hi All

We have recently upgraded our SRM enviornment from 4.0 to 7.01. Post upgrade whenever any existing user is trying to raise a SC the WD application thorws the error as "The error reads as : "The attributes of the user are inconsistent or not defined. See transaction PPOMA_BBP". I have validated all the users attributes and they are correct. This error is coming only for old existing users, if i create a new user the process works fine for him.

Please suggest how to correct the error for the existing users.