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Custom Theme are not displayed now and then.

Hi,

I have created a custom theme in portal 7.3 by saving the standard SAP_Tradeshow theme as ABC_theme. I assigned the customer_theme to the portal desktop.

My problem is sometimes the theme works properly but sometimes it the desktop loads default SAP_Tradeshow theme. At the same time, I checked in portal by navigating Content Administration --> Portal Display---> Theme Editor, I cannot see ABC_theme Under Customer Themes.

I also checked the portal server file system by navigating Drive:\usr\sap\SID\JXX\j2ee\cluster\apps\sap.com\com.sap.portal.design.urdesigndata\servlet_jsp\com.sap.portal.design.urdesigndata\root\themes\portal and Drive:\usr\sap\SID\JXX\j2ee\cluster\apps\sap.com\com.sap.portal.design.portaldesigndata\servlet_jsp\com.sap.portal.design.portaldesigndata\root\themes\portal (or) its, ABC_theme is available there.

It is not reflecting in portal application under Content Administration --> Portal Display---> Theme Editor now and then.

I attached the error page also. Why this is happening? How could i resolve this?

Regards,

Eben Joyson

Portal Page.JPG (53.9 kB)
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2 Answers

  • avatar image
    Former Member
    Jul 28, 2012 at 11:16 AM

    Dear Eben,

    Are you able to see sap default themes when you open theme editor?

    Regards,

    Rajendra

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    • Former Member Eben Chella Metilda

      Dear Eden,

      Did you find any inconsitency when you run pcd consistency check as per sap note #1086644?

      If any found, then please remove the same as per the same note.

      If it does not help, then you will need to delete the custom themes using pcd inspector tool. But please make sure that you backup custom theme before deleting it or you have the same theme in another portal.

      Now re-import the same theme from your backup or from another portal.

      Very important:

      1. Only the central instance should be up and running during the deletion of the themes and the restart of the J2EE engine.

      2. Only after it is up and running, you can turn on the other instances and they will be updated accordingly.

      Regards,

      Rajendra

  • avatar image
    Former Member
    Aug 30, 2012 at 07:09 AM

    Hi Eben

    We had the same issue and we solved it  by doing these actions:

    1. Shutdown the NetWeaver system
    2. Delete the node folders server0, server1, serverx (/usr/sap/SID/SID/j2ee/cluster)
    3. Start the NetWeaver system

    When you start the system it will recreate the node folders and they should be in a synchron state as it loads the complete content out of the database. This means that it will create your custom theme on all nodes.

    Best regards

    Klaudio

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