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Former Member

Orgfinder: No value found for Organizational Unit BILL_ORG (Notification E CRM_OFI 002)

Hi,

I am getting the below error on saving the service contract, there is no billing due list created for the transaction. I have assigned billing unit to my sales and service orgs.

IMG->MASTER DATA->ORGANIZATIONAL MANAGEMENT->CROSS-SYSTEM ASSIGNMENT OF ORG. UNITS->ASSIGN BILLING UNITS TO SERVICE/SALES ORGANIZATIONS.

I had the same error for a service contract which i created 2 days back but that disappeared and it is determined in service order. But i am not allowed to make changes in the contract and the message says Document is being distributed; changes not possible. Even this transaction has no billing due list.

Thanks,

Manas.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 27, 2012 at 04:32 AM

    Hi Manas

    "Document is being distributed; changes not possible" generally comes when the bdoc are stuck in queues.

    Check the queues in transaction SMQ1 and Smq2 in CRM and ECC.

    Regards

    Naresh

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