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Former Member

WIJ 20002 error

I have an QAAWS query that works ok in the morning, but as the day goes on it gets slower and then times out. To try and resolve the issue I have created the query in Webi.

The Webi report has one result object, 4 query filters based on objects and an additional 6 filters ( I know far from ideal!)

If I restrict the volume of data (by reducing the date parameters filter) the query runs, but if I don't a "Unexpected error.If you cannot recoonect to the server, close Web Intelligence and start again. (WIJ 20002)".

If I take either of the object filters (where solicitor = prompt or where response = 'yes') the query works. Alternatively, if I take out 5 of the 6 filters (leaving the date filter) it works.

I am using BOXI 3.1 SP5 with Java 1.6.0_22 on the server and 1.5 in D:\ProgramFiles (x86)\businessness objects\javajdk

I have looked at the web and there is a load of threads all suggesting different solution for related, but slightly different errors (corrupted universe, wrong java version, need more memeory) and as I am not technical I am struggling to know whivh direction I should go.

Can anyone suggest what might be the cause of my problem?

Regards

Jason

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3 Answers

  • Best Answer
    Posted on Jul 26, 2012 at 03:57 PM

    The error you are experiencing is normally pointing to a timeout or loss of connection with the Web Application Server.

    You must find out what is the cause, some of the possible ones are:

    - increased number of users in the afternoon?

    - sessions not released on the Web Application Server side?

    - does the amount of data grow during the day?

    In any case you should ask the administrator of the Web Application Server to verify what is going on

    thanks

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 27, 2012 at 04:34 AM

    WIJ 20002 error

    Generally this error occurs if "The server may be down or your user session may be closed"

    Please See your administrator.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 27, 2012 at 04:47 AM
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