Skip to Content
author's profile photo Former Member
Former Member

Call list : prevent duplication

Hi experts,

Is there any way of preventing call list duplicates when updating a campaign ?

Situation :

- target group A

- campaign based on target group A, generating call lists

Issue :

=> when I update my campaign, a new call list is generated each time.

Question :

Isn't it possible to just update the existing call list instead of regenerating one each time ?

Thanks a lot in advance,

Eli

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Aug 01, 2012 at 12:08 AM

    Hi,

    I don't think it is possible to update the call directly without any enhancement but there is a option of filtering the call based on some logic.

    Have a look at the thread I had replied some time ago which explains about filtering of calls from call list.

    http://scn.sap.com/thread/1976523

    Regards,

    Naresh

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.