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SICF - The requested resource does not exist

Hi experts,

I created an reference in SICF on a SAP defaulst service (/default_host/sap/bc/bsp/sap/crm_ui_start/).

The system is our solution manager system, where I configure the new IT-Servicemanagement (webui-based).

But when I test the service, I get the following error.

Could somebody please help me.

Thx in advance for any help.

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5 Answers

  • Best Answer
    Posted on Jul 26, 2012 at 03:41 AM
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  • Posted on Jul 25, 2012 at 12:49 PM

    Interestind thing.

    Other reference-services, which already exists, are running perfect.

    Only the new reference-service has a problem.

    Also when I maintain the same alias behind the existing reference-service it works.

    But the services are totally ident.

    What can be the problem?

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 26, 2012 at 04:06 AM


    rather than activating individual services I would follow the standard Solution Manager procedure.

    From service name crm_ui_start, I assume you want to use Application Incident Management.

    Hence I would go to the IMG (transaction SPRO), go to SAP Solution Manager -> Capabilities (Optional) -> Application Incident Management (Service Desk).

    The IMG path depends on your Solution Manager version.

    After going through the different implementation steps all required services should be active.



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    • Hello Thomas,

      thx for help.

      But I think you missunderstood me.

      The service crm_ui_start runs.

      I would like to create an reference-service.

      And already existing services are running great, but the new reference services bring the error pages above.

      Also when I copy an existing service.

      Thx for help

  • Posted on Jul 26, 2012 at 06:03 AM

    I don't know what happened.

    But now it works.

    And I didn't change anything.

    Maybe it takes a while to activate - but normally not.

    Thx to all for fast help.

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  • Posted on Jul 26, 2012 at 06:36 AM


    One problem I still have - hope somebody can help me.

    On other services, when I maintain an user and password, I get directly to the page without entering login data again.

    But at my new reference-service not.

    If I maintain user and pw I also get an "windows" popup, where I have to enter user and password, for logon to the application server. The SAP-Logon Screen (with yellow header "SAP Netweaver") I don't get.

    But if I don't maintain user and password, I don't get the "windows" popup.

    I only get the SAP-Logon screen.

    Why do I get the windows popup, also if login-data is maintained?

    How can I avoid this?

    Intersting thing is.

    The user which I am logged in (sy-uname) is the username which I enter in the "windows" popup.

    But the authority roles of CRM UI I get from the user, which I've maintained in the reference-service.

    Any ideas?


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