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Former Member

PSA Requests of Direct Update DSO not deleting

Hi All,

We are Planning to delete some request in PSA and Changelog deletion through Process chain ( Delete PSA deletion & Delete CHANGELOG Deletion in the processing type) .For Normal DSO we are not facing any issuing it is getting deleted perfectly but coming to Direct Update DSO the PSA data request is not getting deleted.

We also find the type of these PSA's are PSA__DM-ODS.For all other psa types, requests are getting deleted via Process Chain without any issues.

Could anyone please help us resolve this issue.

Thanks

Bhavya

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