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Former Member

Loyalty Management

Hi,

I am in the basic learning level for loyalty management in SAP CRM Marketing.

Is there any complete document for loyalty management ?

Do anyone have any idea about it ?

Thanks,

Vimal

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    author's profile photo Former Member
    Former Member
    Posted on Jul 26, 2012 at 12:44 PM

    Hello,

    SAP has many different portals for there customers and partners.

    One Portal for SAP CRM topics is in the following way:

    Go in the SAP Marketplace under "Consulting, Solutions and User Group Areas" you find in the "Solutions in Detail "-" Business Solutions and Applications" - "SAP Business Suite" - "SAP Business Suite Applications" - "SAP Customer Relationship Management"

    https://websmp202.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000716217& .

    There are basic information to the main parts of CRM. Unfortunately there is just a spechialized topic for loyalty management "Loyalty Management in retail industry". It is at CRM7.0 - Marketing.

    Maybe it will help you.

    Julia

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