Loyalty Management

[Former Member]

Hi,

I am in the basic learning level for loyalty management in SAP CRM Marketing.

Is there any complete document for loyalty management ?

Do anyone have any idea about it ?

Thanks,

Vimal

[Former Member · Accepted solution]

Hello,

SAP has many different portals for there customers and partners. 

One Portal for SAP CRM topics is in the following way:

Go in the SAP Marketplace under "Consulting, Solutions and User Group Areas" you find in the "Solutions in Detail "-" Business Solutions and Applications" - "SAP Business Suite" - "SAP Business Suite Applications" - "SAP Customer Relationship Management"

https://websmp202.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000716217& .

There are basic information to the main parts of CRM. Unfortunately there is just a spechialized topic for loyalty management "Loyalty Management in retail industry". It is at CRM7.0 - Marketing.

Maybe it will help you.

Julia

[Former Member · Accepted solution]

Hi Julia,

Thanks a lot for your timely help.

Thanks,

Vimal