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Crystal Reports on Windows 7 64 bit PC

I have developed a setup package with Crystal Reports 2008, Visual Studio 2010 and was able to successfully deploy on Windows 7 32 bit PCs. It did not work on Windows 7 PC with 64 bit.

Environment: Crystal Reports 2008, Visual Studio 2010, Oracle Database 11G with Oracle Client 64 Bit on client PC's, ODBC Connection to Crystal Reports.

Error: "An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtim (x86, x64, or Itanium) required."

What module needs to be installed on the Windows 7 64 bit PC?

What is the exact runtime package names for Crystal Reports 2008 for Windows 7 64 bit?

What is the exact runtime package name for Crystal Reports XI R2 for Windows 7 64 bit?

Where are they located on SAPs website for downloading?

Thank you.


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  • Best Answer
    Posted on Jul 20, 2012 at 04:12 PM

    I moved your post to the SAP Crystal Reports, version for Visual Studio space.

    CR 2008 is not supported with VS2010. You need to download Crystal Reports for Visual Studio 2010 (CRVS2010) and update your application to use the CRVS2010 assemblies.

    - Ludek

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    • Former Member

      I downloaded and installed CRVS2010 on the developer PC, added the references to my VS 2010 project, compiled and published the solution. Installed the appropriate run times for each of the 32 bit and 64 bit client PCs; CRRuntime_32bit_13_0_4.msi and CRRuntime_64bit_13_0_4.msi.

      This solved the problem.

      Thank you for your help.

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