I'm trying to configure Interactive Reporting. I followed the documentation given in the Incident Seup (from transaction solman_setup) and the transaction /n/crmbw/config_wizard is showing only green checks so everything should be fine. However, when I logon to SolMan via the CRM Web UI, I can see the standard reports but if I select one, I got the error message "BI Destintation '' cannot be reached".
So first point, why the system does not find the correct RFC ?
Then I selected one report and force in it the RFC destination pointing to my BI client. And then I still have the same message "BI destination 'SSMCLNT100_T' cannot be reached" even if the connection exist and works fine (in SM59, I successfully made a connection test and login test too).
I'm totally disappointed. I'm working on this issue since 3 days and didn't found any successful solution. I tried to check a trace: nothing. I check the different OSS notes talking about ITSM: nothing, I send a message to SAP 2 days ago; no answer yet.
Does someone have a solution ?
Thanks for your help.