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Service Desk Web based message creation

Dear All,

we are configuring the service desk at Solution manager 7.0 EH1 system.

After the config we are able to create message in SAP GUI level.

But we are not able to create message in WEB based interface, We receice an following error message

Error: You have not specified a component

Also I couldnot find the component in the find button as attachd image.

Please let me know how to get the component to create message via Webase.

Thanks

Thirumalai

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  • Posted on Jul 18, 2012 at 11:25 AM

    Hi,

    component not able to view from workcenter

    I suspect it may be authorisation issue, do you set the authorisatn for workceter?

    can you check this FAQ0003, FAQ002,FAQ001 use cases below

    http://wiki.sdn.sap.com/wiki/display/SMAUTH/Home

    Thanks

    Jansi

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