on 07-16-2012 11:56 AM
Hello All,
Can you please let me know how the transactions are replicated to ECC..... We have Service Process (BUS2000116) type of documents being created. but they dont phisically exist in ECC. But still business says that they update few things in ECC tables.. But they dont exist in VBAK..
Can someone please let me know how is it controlled not to have them written to VBAK? please... and what is required to be done to replicate them to VBAK.
Thanks a lot!
BR,
Marry.
Hi Marry,
Have you checked the status of the document? Is it in distribution status at the moment?
For BUS2000116 please see as well note 1318668 should you be in release 400.
It is likely that you have a bdoc in intermediate status relevant for the document. Please check the status
for the bdoc and if it contains an error.
Best regards
Christophe
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Hi Marry,
Here what I would check:
Please check first if the document type is in the IMG in ECC (probably not) but if it is remove it frorm the IMG (of course oif it makes sence business wise).
In CRM please check if the order type is in table SMOFPARSFA for PARSFAKEY R3A_SALES. If yes remove the table entry.
If the document type is present in SMOEAC / SITE / R/3 / ALL BUSINESS TRANSACTIONS , check if you have an entry for the document type in 'Criteria values'. If yes please remove it.
Please test / check this first in a testing environment.
Best regards
Christophe
hello christophe, Thanks for the reply but u did not get my question. i try to be more clear.
I have all above settings mentioned by you above for a transaction type.
All i want to know is, what controls this for the sales document not to be existing.
i have transaction type ZTE1 in CRM , SMOEAC settings maintained,,, sales document type can be seen under IMG in ECC. But when the document is saved in CRM, there is a Bdoc, and Green. but it can not be seen in ECC. what controls this process for not sending this ZTE1 document type to ECC. hope its clear..
MArry.
Hi Marry
There is not straight check which will allow to find out the root cause.
But here a list of checks:
I suggest run report CRM_ODE_CHECK_CFG (as per note 490932), this is likely to list some missing
settings. They will be red listed.
But for the document itself I would suggest to check the relevant bdoc (status and if errored or in intermediate status).
Check if you have an outbound and inbound queue for it in both CRM and ECC. One or both could be in sysfail and give indications such as refering to a dump. You can check in CRM and ECC if there is a relevant dump.
Check as well if in SMQR the relevant CSA* and R3a* queues are currently registered.
For the bdoc status please refer to note 768503. There is a very helpful attachment to this note which explains in details as how to handle a bdoc depending on its status.
Hoping this will be helpful.
Best regards
Christophe
Hi Marry,
If I understood your question properly, the Object Type of the Item Category will control the replication from SAP CRM to SAP ERP in Service Order process.
Only the object type BUS2000131 will be allowed for replication from Service order to backend erp system. It is because the other object types are not specified in the relavant function module logic.
Hope it will clear your concern.
Regards,
Maddy
Hi Marry,
Service orders in CRM are not replicated to ECC in standard SAP system,. However if the service order has sales item they are replicated to ECC in a sales order.
Regards,
PP
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