Hi there,
I'm trying to create a room using the room creation wizard but got a Portal Runtime error. We are runing SP12 and it's our first time creating a room after installation.
any help is much appreciated..
The followings are errors we found in defaultTrace.trc.
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard
Component Name : com.sap.netweaver.coll.appl.ui.room.RoomCreationWizard
The exception was logged. Inform your system administrator..
Exception id: 03:29_24/06/05_0020_8593150
See the details for the exception ID in the log file
ZHANG | GROUP.MODIFY | GROUP = GRUP.PRIVATE_DATASOURCE.un:ROOM_a095da07-12c7-2710-1abc-882ecb2adb02_MAIN | | ADD_VALUES: PRINCIPAL_RELATION_MEMBER_ATTRIBUTE=[USER.R3_DATASOURCE.JZHANG]
Property type is not multi-valued com.sapportals.wcm.repository.ResourceException: Property type is not multi-valued
at com.sapportals.wcm.repository.ResourceException.fillInStackTrace(ResourceException.java:400)
at java.lang.Throwable.<init>(Throwable.java:195)
at java.lang.Exception.<init>(Exception.java:41)
at com.sapportals.wcm.WcmException.<init>(WcmException.java:59)
at com.sapportals.wcm.util.content.ContentException.<init>(ContentException.java:34)
at com.sapportals.wcm.repository.ResourceException.<init>(ResourceException.java:227)
at com.sapportals.wcm.repository.MutableProperty.setValues(MutableProperty.java:549)
at com.sapportals.wcm.repository.manager.cm.persistence.commonjdbc.PropertyHandler.getExternalProperties(PropertyHandler.java:372)
at com.sapportals.wcm.repository.manager.cm.persistence.commonjdbc.PropertyHandler.getExternalProperties(PropertyHandler.java:447)
at com.sapportals.wcm.repository.manager.cm.persistence.BasicPersistenceDB.getExternalProperties(BasicPersistenceDB.java:213)
at com.sapportals.wcm.repository.manager.cm.CmRepository.getDeadProperties(CmRepository.java:1929)
at com.sapportals.wcm.repository.manager.cm.CmRepository.getProperty(CmRepository.java:1789)
at com.sapportals.wcm.repository.manager.cm.CmPropertyManager.getProperty(CmPropertyManager.java:729)
at com.sapportals.wcm.repository.manager.cm.CmPropertyManager.getProperty(CmPropertyManager.java:582)
at com.sapportals.wcm.repository.ResourceImpl.internalGetProperty(ResourceImpl.java:3069)
at com.sapportals.wcm.repository.ResourceImpl.getProperty(ResourceImpl.java:1238)
at com.sap.ip.collaboration.room.impl.RoomRFStorage.deletePersistentParameters(RoomRFStorage.java:635)
at com.sap.ip.collaboration.room.impl.RoomRFStorage.persistParameters(RoomRFStorage.java:590)
at com.sap.ip.collaboration.room.impl.RoomRFStorage.persistAll(RoomRFStorage.java:268)
at com.sap.ip.collaboration.room.impl.RoomRFStorage.init(RoomRFStorage.java:56)
at com.sap.ip.collaboration.room.impl.RoomObject.createRFBackend(RoomObject.java:2441)
at com.sap.ip.collaboration.room.impl.RoomObject.<init>(RoomObject.java:187)
at com.sap.ip.collaboration.room.impl.Rooms.createRoom(Rooms.java:174)
at com.sap.ip.collaboration.room.impl.RoomsKMService.createRoom(RoomsKMService.java:107)
at com.sap.ip.collaboration.roomui.api.rcwizard.model.RoomCreationController.createRoom(RoomCreationController.java:192)
at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RcWizardUIBaseControl.onFinish(RcWizardUIBaseControl.java:68)
at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RoomOverview.onFinish(RoomOverview.java:347)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sapportals.wdf.stack.Control.dispatchHtmlbEvent(Control.java:386)
at com.sapportals.wdf.WdfEventDispatcher.dispatch(WdfEventDispatcher.java:175)
at com.sapportals.wdf.WdfCompositeController.onWdfEvent(WdfCompositeController.java:538)
at sun.reflect.GeneratedMethodAccessor4503.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sapportals.htmlb.page.DynPage.doProcessCompositeEvent(DynPage.java:204)
at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:142)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:115)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:534)
com.sap.netweaver.coll.room.api.util.RoomResourceException: Cannot get resource /room_extensions/cm_stores/TEMPLATES/MeetingRoom/Links: Cannot get resource /room_extensions/cm_stores/TEMPLATES/MeetingRoom/Links
at com.sap.netweaver.coll.room.api.util.RFAccessor.getResource(RFAccessor.java:202)
at com.sap.netweaver.coll.room.api.util.RFAccessor.getResource(RFAccessor.java:168)
at com.sap.netweaver.coll.room.api.util.RFAccessor.copyResource(RFAccessor.java:348)
at com.sap.netweaver.coll.room.impl.extension.cm.stores.Store.createWorkspace(Store.java:64)
at com.sap.netweaver.coll.room.impl.extension.cm.stores.WorkspaceManager.createWorkspace(WorkspaceManager.java:70)
at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.createWorkspace(CmRoomExtensionSP2FP.java:246)
at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.perform(CmRoomExtensionSP2FP.java:211)
at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.process(CmRoomExtensionSP2FP.java:195)
at com.sap.netweaver.coll.base.core.extension.ExtensionWrapper.jarmRunTime(ExtensionWrapper.java:129)
at com.sap.netweaver.coll.base.core.extension.ExtensionWrapper.process(ExtensionWrapper.java:108)
at com.sap.netweaver.coll.base.core.extension.Item.process(Item.java:175)
at com.sap.netweaver.coll.base.core.extension.Item.process(Item.java:97)
at com.sap.netweaver.coll.base.core.extension.Subscription.processItems(Subscription.java:122)
at com.sap.netweaver.coll.base.core.extension.Subscriptions.perform(Subscriptions.java:122)
at com.sap.netweaver.coll.base.core.extension.Subscriptions.performJarmed(Subscriptions.java:101)
at com.sap.netweaver.coll.base.core.extension.ExtensionTask.processItems(ExtensionTask.java:153)
at com.sap.netweaver.coll.base.core.extension.ExtensionProcessor.process(ExtensionProcessor.java:61)
at com.sap.ip.collaboration.room.impl.RoomObject.<init>(RoomObject.java:198)
at com.sap.ip.collaboration.room.impl.Rooms.createRoom(Rooms.java:174)
at com.sap.ip.collaboration.room.impl.RoomsKMService.createRoom(RoomsKMService.java:107)
at com.sap.ip.collaboration.roomui.api.rcwizard.model.RoomCreationController.createRoom(RoomCreationController.java:192)
at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RcWizardUIBaseControl.onFinish(RcWizardUIBaseControl.java:68)
at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RoomOverview.onFinish(RoomOverview.java:347)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sapportals.wdf.stack.Control.dispatchHtmlbEvent(Control.java:386)
at com.sapportals.wdf.WdfEventDispatcher.dispatch(WdfEventDispatcher.java:175)
at com.sapportals.wdf.WdfCompositeController.onWdfEvent(WdfCompositeController.java:538)
at sun.reflect.GeneratedMethodAccessor4503.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sapportals.htmlb.page.DynPage.doProcessCompositeEvent(DynPage.java:204)
at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:142)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:115)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:534)
-
exception is chained. Original exception -
java.lang.NullPointerException: Cannot get resource /room_extensions/cm_stores/TEMPLATES/MeetingRoom/Links
at com.sap.netweaver.coll.room.api.util.RFAccessor.getResource(RFAccessor.java:195)
at com.sap.netweaver.coll.room.api.util.RFAccessor.getResource(RFAccessor.java:168)
at com.sap.netweaver.coll.room.api.util.RFAccessor.copyResource(RFAccessor.java:348)
at com.sap.netweaver.coll.room.impl.extension.cm.stores.Store.createWorkspace(Store.java:64)
at com.sap.netweaver.coll.room.impl.extension.cm.stores.WorkspaceManager.createWorkspace(WorkspaceManager.java:70)
at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.createWorkspace(CmRoomExtensionSP2FP.java:246)
at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.perform(CmRoomExtensionSP2FP.java:211)
at com.sap.netweaver.coll.room.impl.extension.cm.CmRoomExtensionSP2FP.process(CmRoomExtensionSP2FP.java:195)
at com.sap.netweaver.coll.base.core.extension.ExtensionWrapper.jarmRunTime(ExtensionWrapper.java:129)
at com.sap.netweaver.coll.base.core.extension.ExtensionWrapper.process(ExtensionWrapper.java:108)
at com.sap.netweaver.coll.base.core.extension.Item.process(Item.java:175)
at com.sap.netweaver.coll.base.core.extension.Item.process(Item.java:97)
at com.sap.netweaver.coll.base.core.extension.Subscription.processItems(Subscription.java:122)
at com.sap.netweaver.coll.base.core.extension.Subscriptions.perform(Subscriptions.java:122)
at com.sap.netweaver.coll.base.core.extension.Subscriptions.performJarmed(Subscriptions.java:101)
at com.sap.netweaver.coll.base.core.extension.ExtensionTask.processItems(ExtensionTask.java:153)
at com.sap.netweaver.coll.base.core.extension.ExtensionProcessor.process(ExtensionProcessor.java:61)
at com.sap.ip.collaboration.room.impl.RoomObject.<init>(RoomObject.java:198)
at com.sap.ip.collaboration.room.impl.Rooms.createRoom(Rooms.java:174)
at com.sap.ip.collaboration.room.impl.RoomsKMService.createRoom(RoomsKMService.java:107)
at com.sap.ip.collaboration.roomui.api.rcwizard.model.RoomCreationController.createRoom(RoomCreationController.java:192)
at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RcWizardUIBaseControl.onFinish(RcWizardUIBaseControl.java:68)
at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RoomOverview.onFinish(RoomOverview.java:347)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sapportals.wdf.stack.Control.dispatchHtmlbEvent(Control.java:386)
at com.sapportals.wdf.WdfEventDispatcher.dispatch(WdfEventDispatcher.java:175)
at com.sapportals.wdf.WdfCompositeController.onWdfEvent(WdfCompositeController.java:538)
at sun.reflect.GeneratedMethodAccessor4503.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sapportals.htmlb.page.DynPage.doProcessCompositeEvent(DynPage.java:204)
at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:142)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:115)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:534)