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Former Member
Jul 13, 2012 at 05:45 PM

Installing Webi Rich Client (JRE error)


Hi everyone,

Yesterday, I installed SBOP BI Platform 4.0 Clients FP3 - Windows (32B) from Service Marketplace and I have not been able to start the Webi rich client.

I immediately get a "Fatal Error" pop-up with the following message "Can not load JRE library - Press OK to start debugger". Pressing "OK" doesn't seem like it does anything.

I have tried reinstall BI platform FP3 and tried FP2. I have tried various versions of Jave runtime environment (release 6.0 updates 22, 25, and 33) and I still get the same error.

Has anyone else faced this problem and does anyone know of a possible work around?

Thanks for your time!