Hi KRG,

Well the problem we had was that when reversal of payment is carried out in cash desk, cash on hand is sometimes determined incorrectly and this creates lots of unnecessary inconsistencies especially for lots of customers who relies on cash desk. This is the reason why the resctriction was introduced in the note below not to allow reversal of payments when the corresponding lot has already been closed.

However, from enhancement package 5 (EhP5 system 605) it's now possible to reverse a payment document after its payment lot has been closed.

Note 791209     FPCJ/FP08: Reversing payment document

Fact is that the standard transaction FP08 cannot be used. Therefore, instead of FP08 transaction FP07 - reset clearing - should be used. The reset clearing creates an open item which corresponds to the original payment. Then the open item, e.g. an open item which belongs to an incoming check payment should be paid out via the functionality of an outgoing check payment. But please consider that for the incoming and outgoing payment process the same clearing account has to be customized in posting area 0160 (view and maintenance possible with transaction FQC0).

I hope this helps.

regards,

David