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Former Member
Jul 12, 2012 at 11:05 AM

HWC problem with relay server on a IIS

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Hello all.

Inside entreprise network, we are able to use HWC apps, connecting to our SUP server (in mobile devices, using SUP server IP, port 5001 and FARM 0, URL suffix /tm/?cid=%cid&).

We are now trying to expand the use of the apps outside the organization network, and for that we are using an IIS 7.5 server in DMZ area.

We installed the relay server components, and in SCC, using quick configure option, we configured a relay server, and 2 RSOE, which are running.

Accesing the relay url from outside "http://<myrelayserverhost>/ias_relay_server/client/rs_client.dll gives the follwing success message

Relay Server xx.x.x.xxxx

    • Host: <myrelayserverhost>
    • Service start: Tue Jul 10 17:21:26 2012 (UTC)
    • Status capture time: Thu Jul 12 11:58:36 2012 (UTC)
    • Status refresh interval: 15 sec
    • Relay server documentation

    Overall availability: Full


    In SUP side, reading the RSOE log, i can see

    "I. 2012-07-12 11:30:38. <OEMaster> Successfully connected to backend server: localhost:2480

    I. 2012-07-12 11:30:38. <UpChannel-0000> Successfully connected to relay server: xxxxxxx:80

    I. 2012-07-12 11:30:38. <DnChannel-0000> Successfully connected to relay server: xxxxxxx:80

    However, when we try to change mobiledevice HWC parameter we have the communication error.

    The parameters are:

    Server name: <myrelayserverhost>

    Port:80

    Farm ID: <farm name> wich is <server name>.msg

    URL Suffix: /ias_relay_server/client/rs_client.dll

    Can anyone help?

    Regards,

    VDO