I need your help to resolve the following issue I have been facing.
Whenever I open any appointment and then click on edit and then click back without editing and saving it, then It looks that the appointment is in display mode but still I can see a lock entry in SM12.
Any idea how can we deal with it?
Another thing which I have now noticed is, when I open an appointment(in display mode only) from the home page of CRM(under My Appointments Today), there is no lock entry in SM12. However when I go to calendar and open the same appointment from there(again in display mode only) I see a lock entry in SM12.
Any inputs to deal with this as well please?
We have a batch job running every one minute which updated the apointments in CRM. Due to above issue, batch job finds the appointment locked and does not update it.
Ideally I shoud not be able to see the lock entry in SM12 unless the appointment is in edit mode.. right?
We have enhanced only BT126H_APPT/ApptOVViewset of component BT126H_APPT. Only eh_onsave and eh_ondelete have been modified.