Bonus points for new membreships

[Former Member]

Hi guys,

I have some problem to solve, but we need to solve it only with standar SAP CRM tools. The problem is how to add bonus points when a new membreships was created. We need to give bonus point to every new member of a loyalty program, like 1000 point for each new member (membreship).

Regards,

David Faustini

[Former Member · Accepted solution]

Hi, David.

Every accrual bonus point  produced with the engine loyalty. So you need a type of member activity that accrue points.

1. Use a type of  member activity "MSH_REG" in Member Activity Categories=ACCRUAL (tr. spro->CRM->Marketing->Loyalty Menegment->Member Activities->Define Member Activity Categories and Types)

2. Create a reward rule that process the activity of type 'MSH_REG" and accrual points (webUI).

     Example: Condition- If type of  member activity= "MSH_REG", action - accrual 1000 points

3. After creating a new membership is necessary to create and process of member active registration (MSH_REG).

If you need explanation - I am waiting for the issues.

Regards,

Vladimir Borkunov

[Former Member · Accepted solution]

Hi Vladimir,

The steps 1 and 2 are totally clear for us. The question is, how can we create automatically this MSH_REG activity just for new members? it's a manual step or there is a way to that automatically?

Regards,

David Faustini

[Former Member · Accepted solution]

Hi, David

You need to call BADI LOY_MEMBERSHIP_SAVE method DO_AFTER_SAVE for create  and processions Member activity (use functional module CRM_LOY_MA_CREATE_PROCESS_API). But  you need to make check that the activity was produced only when membership create.

Regards,

Vladimir Borkunov