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Search Emails based on Email id from Inbox

Hi,

We have a requirement to search emails based on search criteria Email id from Interaction center Inbox.

Please help how to search emails based on email id.

Regards

Kumar

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  • Posted on Jul 11, 2012 at 12:34 PM

    Hi Kumar,

    That is covered by standard inbox configuration. Just search for:

    Category: Email

    Object ID: -your email number-

    Kind regards,

    Garcia

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    • Former Member Bruno Garcia

      Hi Garcica,

      My requirement is if i search based on email id in inbox for example : johnsmith@yahoo.com.

      in the results list we wanted to see the emails received from above email adress.

      so i am looking for option email id along with catageory email.

      Catageory email is already available. so along with if i search results list based on email id as well

      Thanks & Regards

      Kumar

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