Installation of MobileBIService

[Former Member]

I am receiving a 404 message from the MobileBIService site after I have deployed the .war file to Tomcat. I am using the latest SP4 with FP3 and copying the .war file from the Mobile14/server folder, as they have seemed to moved this from the client folder. Any thoughts on the issue that would be causing this?

[Former Member]

HI all,

this error 404 means server not found until you bind server the client how can you get OTA ??? you have to configure in the server to bind the app

regards,

vishal.guthula.

[Former Member]

Dear Atul Bhagwat,

I've got the same problem after loging.

And also I've checked the log file, found the request url is not right , which is /BOE/BI/MobileBIService/MessageHandlerServlet?message=GetVersion&requestSrc=iPad HTTP/1.1.  So I was wondering if you could tech me how to fix this issue. Thanks for you help in advance.

BTW, I've used http://<hostname>:<portnumber>/MobileBIService/MessageHandlerServlet?message=GetVersion to test the mobile services which is correct. Thanks.

[Former Member]

Hi

you mentioend the later url to be working fine.

this shows the mobilebiservice war file is deployed correctly

did you try to connect your ipad to the server? are you facing any issues

Regards,

Atul B

P.S: if you are, then create a new thread

[Former Member]

Hi Atul,

Sorry to reply you late as I'm on biz trip recently. Yes, I was trying to connect to BI server from iPad. But there was no any issue. Tks.

[Former Member]

Hi,

you need to check the logs during the MobileBIService deployment.

if you see any error mesages in the tomcat logs

also, which version of BO server are you using?

any firewalls in between?

Regards,

Atul B

[Former Member]

Hi Alan,

The war file needs to be deployed in the webapps folder in tomcat.

Stop tomcat

copy the war file to the webapps folder

Start tomcat

Are you configuring ipad?

Regards,

Atul B

[Former Member]

Yes, this was copied to the webapps folder. I have followed the installation instructions to the letter, but the /MobileBIService still gets a 404.

[Former Member]

Hi Alan,

that is ok.

the MobileBIService will not fetch any page.

Are you trying to connect ipad?

Regards,

Atul B

[Former Member]

Ok, no Android

[Former Member]

Hi Alan,

Please take a look at these two guides for all the information related to configuration and use of Android with BO Mobile.

http://service.sap.com/~sapidb/011000358700000580932012E/mobi_admin_repdesigner_en.pdf

http://help.sap.com/businessobject/product_guides/boexir4/en/405_mobiandroid_user_en.pdf

Regards,

Mihir Tailor

[former_member723469]

Or if you want to be sure that MobileBIService is deployed perfectly just type this in your browser

http://<hostname>:<portnumber>/MobileBIService/MessageHandlerServlet?message=GetVersion

If page gives you data in xml that means all is deployed perfectly and works fine , else we have a problem.

[RodrigoCaparroz]

Hi Sweta, I'm with a problem in this call, for me it's returning a error

HTTP Status 500 - Servlet.init() for servlet MessageServlet threw exception

Do you have any inputs?

Thanks,

Rodrigo.

[Former Member]

can you mention the url that you use.

Also, check the stderr log files under tomcat.

do you see any error related to MobileBIService

Regards,

Atul B