Hi Experts,
We are on GRC-AC10-SP06.We have configured MSMP workflow..every thing is working fine when i add only role while creating request type"New /Change Account". we have configured 1st stage as "role owner" 2nd stage as "Security" any violations then request goes to detour path.
Iam facing issue when i add system and role together in the same Access request.. I couldn't able to add only system also, because the system is not allowing me to create request with out adding role (getting Error- Add atleast one role)
Is the system looking for any Agent to approve for "system" ? As per our client,they don't want to add Manager stage for "system"approval in the workflow,because we want to follow the process where approval for "system" by manager will get out of GRC box (through our internal ticketing tool)before creating Access request.
But user creation and role assignment must happen through "Access request Management" Auto provisioning..
Please let me know how should i configure workflow so that GRC system must allow workflow to proceed further with out cancelling path with error "No agent found" Plz find below screen shot for Audit log..
Please Help me out with your valuable suggestions to overcome this issue..
Regards,
Ravi.