Action button missing from ZMCR

[Former Member]

I have created transaction type ZMCR from SMCR using the copying program. When I create new RfC I do not see "Action" button on the UI. We have SM 7.1 SP3. Any idea?

[Former Member]

Adi,

All the actions are properly copied.

[Former Member]

Hi ,

Did you copy the control rule in Chanegrequrst Management framework ->

Make Settings for Change Transaction Types -> SMCR ( copy to ZMCR)

Rg,

Karthik

[Former Member]

Yes Karthik, I see the same screen you have shown. I hope nothing needs to be done manually here. Thanks.

[mich_vollmer]

Hi,

do you mean the action button for the PPF actionsabove the detail assignment block ?

best regards,

Michael

[Former Member]

Yes correct. Inline with buttons "Save", "Cancel", "New" etc.

[Former Member]

Hi,

Please check if the conditions have been copied in transaction SPPFCADM

Go to transaction SPPFCADM -> choose CRM_ORDER -> Condition configuration -> press the "technical name" button -> look for action profile ZMCR_ACTIONS -> check if the conditions at the right side of the screen have been created (you may check action profile SMCR_ACTIONS for reference).

If not, you'll have to create the conditions and than the action button will be visible with the relevant actions.

Make sure to also assign the Schedule condition and the Start condition  when you create the conditions when you create the conditions.

Adi