I have configured work schedule rules and absence types. I am now trying to plan the absence for an employee using infotype 2001. It all worked in the Sandbox and now it does not work in DEV/QA. It gives me an error message "Counting rule /00/002 does not exist".
However, my employee subgroup is assigned to the "PS group" 10. I am not able to understand where the system is getting "00" for the PS group. Also, the employee subgroup is blank in the message. I am thinking that there is some configuration missing between the employee group/subgroup and the absence type. Can you suggest?