Process Chain runs red, process stays yellow but chain is completed green

[Former Member]

Hello experts,

I've got a small process chain, which is behaving oddly. The DTP runs and the box is displayed in yellow. The Activation of the DSO starts, but the DTP-process is still yellow, even though the process monitor shows that everything went fine and finished okay. At this point the overall state off the process chain turns red. The rest of the process chain runs threw just fine, but the state of the process chain remains red and the state of the DTP-load stays yellow.

When I'm now right clicking at the DTP-process and choosing the option 'End Process again' the process becomes green and the whole process chain will be green as well. But of course I can't always do this step manually.

I already tried to put in a 10seconds delay before the activation of the DSO, but it didn't change anything. Do you have any ideas?

Thanks already for your help!

[Former Member]

Hi,

you can remove the chain from the scheduling process and again reschedule the Chain, reason might be some Background jobs  may not got refreshed. Try this option if you are doing the above process mentioned by you daily basis.

This way the chain will get new jobs for the rescheduling and the process can be started again.

regards,

Suresh

[Former Member]

Hello Suresh,

thank you for your reply, but the process chain is startet by a remote call of RSPC_API_CHAIN_START. When I start it manually it works.

But over the FuBa it looks like this:

Any other ideas?

NiNa