cancel
Showing results for 
Search instead for 
Did you mean: 

SMLG has response time -1

Former Member
0 Kudos

Dear all,

Our system is NW 7.3 with 720 kernel BI abap +java system. We are getting strange issue in SMLG, all instances(CI and DI's) shows response time as -1.

We refereed SAP Note 422129 - RZ21: Contexts are in incorrect segment. seems not usefull to solve the issue. Since this is production system , we need it for mandatory monitoring.

Please suggest for a solution

Thanks

Vinayag KC

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hello Vinayag,

The response time used in SMLG is read directly from the CCMS. If a value of 1- is displayed this means the load balancing is not able to read the response time from the shared memory of the monitoring. And indeed the CCMS shared memory is not available on the application servers.
To check the memory configuration of all instances using the command "sappfpar check pf=<instance profile>" and correct the configuration. After restarting the instances with a correct configuration the CCMS shared memory should be created correctly and the response time should be available also in the load balancing.

It can be checked in RZ20 if the values are availabley for the instances one by one:

SAP CCMS Monitor Templates

  Entire System

    R/3 Services

      Dialog

        <Instanz>

          ResponseTime

          UsersLoggedIn

BR

Tamas

Answers (3)

Answers (3)

Sriram2009
Active Contributor
0 Kudos

Hi Vinayag

Kindly refer the SAP Knowledge Base Article  1887982 - SMLG Load Distribution shows response time as "1-"

Thanks

Sriram

Former Member
0 Kudos

Hi Vinayag,

Please go through

http://scn.sap.com/thread/1645105

After SAP restart it got fixed for him.

If you have followed SAP Note 422129, in point 7 it has also mentioned, one has to start the instance

if solution provided by note doesn't work.

Regards,

Vishal

Former Member
0 Kudos

Hi Vinayag,

Please go through

http://scn.sap.com/thread/1645105

After SAP restart it got fixed for him.

If you have followed SAP Note 422129, in point 7 it has also mentioned, one has to start the instance

if solution provided by note doesn't work.

Regards,

Vishal