We have an issue where we found a project that had a Purchase requisition and a purchase order created and invoiced and ready for settlement for a WBS element that had a System status REL and User status CRTD.
According to configuration set up in our system when a WBS has a User status CRTD it is forbidden from creating a purchase requisition and a purchase order. But, it seems like the system still created the two.
We also found that the reason why the said WBS element had a System status REL but a User status still CRTD was because that WBS element was added to a project after the project was released as a whole. As per my knowledge a WBS cannot have a System status REL unless a User status is REL but in this case the User status was CRTD and System status was REL. Something is messed up in the system and we are not able to figure out what is going on.
We would like to stop this kind of behaviour from happening in the future because that creates issues during settlement since the User status is still CRTD as a result of an overlook.
Any kind of help in this matter will be greatly appreciated.