Hello All,
We have an requirement for triggering a mail for each Service plan(Interval) to the employee responsible.
Example :
1 st service - 3 months --> as of now a service order is getting created for each Interval, but a mail need to be triggered a week before to the employee responsible.
Do we have any standard functionality in CRM? Could any one let me know how we can incorporate this.?
Thanks in Advance!
Regards,
Anand