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Former Member

Dashboards 4.0 SP4-Could not to save to SAP BO Enterprise,Item 1 was not found in the collection

Hi All,

Environment Details :

Server : BO 4.0 SP4 [Including FP3] Platform

Client Tools : BO 4.0 SP4 [ Including FP3] Client Tools

My problem is I am getting the following error upon connecting to BO Enterprise from Dashboards.

Please help me to resolve this error.



ERROR.png (7.0 kB)
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2 Answers

  • Jul 05, 2012 at 05:09 PM

    Within the client tools patch there should be an install for the Xcelsius SP04 patch. Did you also upgrade your client machine with this? The server and client would need to be on the same patch level in order to communicate properly.

    Also, what is your exact workflow in getting this error? When you say "Dashboards" i'm assuming you're referring to the new application name for "Xcelsius"? Are you simply creating a .swf and saving back to BI4?

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    • Hi Joshua Kuhn,

      I am having same issue when saving dashboard (FP3) to Enterprise.

      When I enabled the Restful Web service in the CMC it got working . Thanks for the SAP note and the screen shot...!!!! 😊


      Arjun KT

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    Former Member
    Jan 30, 2013 at 02:40 PM

    I was getting the same error after upgrading to SP04 and got it resolved by installing RESTFUL webservices.

    If you are having trouble following solution mentioned in above thread. Here's OSS note: 1733865 ( How to enable RESTful Web Services, Insight to Action Service & Multitenancy Manager with SAP BusinessObjects Business Intelligence (BI) platform 4.0 Support Package 4 ) which provides detailed step by step instructions..

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