Appset is not visible in Connection wizard

[Former Member]

Hi

Suddenly we found that a particular appset is not visible in conection wizard.This appset is not visible by any user.

Request you all to please suggest how to get back the appset in the Connection wizard.

Thanks

SRK

[former_member186498 · Accepted solution]

Hi,

if you didn't delete the appset it must be visible by the admin user that you used to install BPC.

If not, open the tblUsers in your DB (appset) and check if the user have the field ACTIVE='Y', if not update this.

Kind regards

     Roberto

[Former Member · Accepted solution]

Hi Roberto,

Thanks a lot for you reply.

Appset is visible by Service account user , which is used to installed BPC software.

NOw can you please tell me how to get back appset for all user in connection wizard or action pane.

Thanks,

SRK

[Former Member · Accepted solution]

Hi Roberto,

I checked in the mentioned table, "y" is the vaue for all user but still not able to see the appset.

Please advise how to resolve the issue.

Thanks,

SRK

[Former Member · Accepted solution]

Please check tblappsetaccess under Appserver(Database) to see whether user type is defined for the user in that particular appset.

Also check the security(Member Access Profile) with Service User Login  for  other users.

Thanks

Eashwari

[former_member186498 · Accepted solution]

Hi,

do you remember what kind of activity was made before the appset disappear?

If the suggestions of Eashwari doesn't work try with the admin user to process all dim and modify application of all the application in your appset with index and compression check to see if there aren't problems on this side.

Kind regards

     Roberto

[Former Member · Accepted solution]

Thanks Eashwari ,

At first when we saw the tblappsetaccess it only had access to the service account holder but latter I changed modify one of the account in that appset and it worked.

Now I can see all user under appset in tblappsetaccess.

Thanks,

SRK