you can e mail dunning letters via standard dunning - you just need to define the output type and hold the e mail address of the customer in the customer master.
Collections Management is a tool to contact customers individually and therefore when in the process receivables screen for an invidual customer you can send a dunning letter.
How can I email massively my customers? I would like to send all the dunning letters by email with "one clik", each letter to each customer. Could you give me the exact instructions?
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