hi experts,
we have enhanced the component BT126H_MAIL(component for email activity) according to our client requirements. in development system everything is working fine. when we moved to transports to testing system. users are experiencing strange problem and it is happening only when there HTML choosen on the editor (where there will be dropdown and we can choose PLAIN TEXT or HTML)in the send screen.
at this time, the entire page is struck and user can't click any where on the screen and only option is to relogin. there is error message at the bottom of browser say 'errors on page'. please see the error message in the below.
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Timestamp: Wed, 4 Jul 2012 05:39:03 UTC
Message: Object expected
Line: 131
Char: 5
Code: 0
URI: https:///SAP(====)/BC/BSP/SAP/thtmlb_scripts/events.js
i have already searched regarding this and found two solutions like activating some services in the transction SICF.We will be doing it on tomorow. My request is are there any other things we need to take care of when this kind of issue happens ? kindly give response.