Default priority type other than "PM"

[sebastian_lenartowicz]

Greetings Experts,

I have an issue similar to the one described here: http://www.sapfans.com/forums/viewtopic.php?f=7&t=305846

I have set up a priority type "ZM" for Orders with several priorities. I have assigned this priority type to Order Types.

There is a "PM" (SAP standard) priority type in the system, which has another set of priorities.

When a user logs on and creates an Order in IW31, initially the "Priority" dropdown will always display "PM" priorities to choose from, even if there is an Order Type populated on the screen that has "ZM" priority type assigned. When the user presses enter, the selected priority is cleared and priorities from the "ZM" type are made available through the dropdown. A message IW195 "Check the priority" appears.

I would like the priority type "ZM" to be defaulted in IW31.

I understand that the way around this is for the user to press enter, re-select a priority, and then proceed as normal. I also observed that this is only an issue the first time a user calls IW31 after logging on to the system (although it will happen again on the subsequent logon).

However, I would like to know if there is a way (config setting or user parameter) that would cause the other type of priorities to be available from the go?

Is SAP pulling up the "PM" priority type in IW31 initial screen hard-coded?

I have assigned the "ZM" priority type to my Order types and I don't know of any other setting that would circumvent this. Has anyone worked around this issue before?

[Former Member · Accepted solution]

Did you get any solution for these? It happens exactly the same and only the first time I log in.

Thanks

Fernanda

[sebastian_lenartowicz · Accepted solution]

Greetings Fernanda,

I don't believe there is any way to default a Priority type other than PM in the SAP standard in IW31. We ended up using the Priority Type PM instead of ZM for our PM Orders to simplify the screen sequence for the users.

What I would recommend is that you use and if necessary configure the PM Priority Type for your most common Order Types. If you then need to configure additional Order Types with different Priority Types, you will need to have the users procees as Peter described - select the Order Type, confirm, select Priority, confirm.

[sebastian_lenartowicz · Accepted solution]

I retract my previous words.

The default Priority type that is adopted whenever you enter a t-code to create a PM order can be configured in t-code OIOP. This appears to be valid for all PM Order Types.

So this can be used whenever you have a Priority Type other than "PM" as your business default to circumvent this inconvenience.

[Former Member]

Ok thank you very much. I'll change the standard then. This is clearly a bug because it happens only the fiirst time.

[peter_atkin]

Enter IW31, and before you touch the Priority field, go to the Control tab and check which Priority Type has been determined for the order type.

PeteA

[sebastian_lenartowicz]

Greetings Peter,

We have set the Priority field to mandatory, so one can't get to the Control tab on the order screen w/o specifying a Priority.

When I set it to non-mandatory for test though, I can see that for my Order Type the Priority type is derived correctly as "ZM", without me selecting any priority.

However, when I initially enter IW31, I can only see "PM" type priorities, until I specify an order Type and proceed. So the assignment to Order Types is fine, it's just the initial screen that is the issue.

[peter_atkin]

OK - so this is on the very first IW31 screen..

So train your users to enter the order type first, before selecting a priority..

PeteA