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Former Member
Jul 03, 2012 at 04:29 AM

BI 4.0 SP4 - Dashboard server not working



We are planning to upgrade our version of Businessobjects from XI 3.1 SP3 to BI 4.0

We are doing the testing with BI 4.0 SP2 to see if all features are properly working and as per business users requirements or not.

2 days back, we downloaded SP4 for BI 4.0 and upgraded the server from SP2 to SP4.

The first problem we faced was Tomcat and its virtual directory was corrupted and none of the applications were working.

So we went with repair option and repaired the installation.

Now the issue is 2 Dash board servers are failed to start. It gives following message as "CreateProcessError=2, The system can not file the specified file"

Please find attached screen shot for the same.

I even tried repairing installation second time but it did not worked.