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Jul 02, 2012 at 02:41 PM

error polling DailySubscriptions

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Hi,

For 1 reason or another subscriptions with daily frequency don't work in our portal.

On SDN I found a lot of discussions about this topic and as far as I can judge the settings (e.g. activate Polling Scheduler Task) are OK.

In default trace log file I found errors around the time the polling scheduler task was supposed to run:

SubscriptionManager subscription: error polling DailySubscriptions while getting notificiations - java.lang.NullPointerException

at com.sapportals.wcm.repository.service.subscription.wcm.SubscriptionsOpenSQL$UserMailbox.add(SubscriptionsOpenSQL.java:4593)

at com.sapportals.wcm.repository.service.subscription.wcm.SubscriptionsOpenSQL.getNotificationsForPolling(SubscriptionsOpenSQL.java:999)

at com.sapportals.wcm.repository.service.subscription.wcm.SubscriptionManager.handlePolling(SubscriptionManager.java:3078)

at com.sapportals.wcm.repository.service.subscription.wcm.PollingSchedulerTask.send(PollingSchedulerTask.java:80)

at com.sapportals.wcm.repository.service.subscription.wcm.PollingSchedulerTask.run(PollingSchedulerTask.java:146)

at com.sapportals.wcm.service.scheduler.SchedulerEntry.run(SchedulerEntry.java:174)

at com.sapportals.wcm.service.scheduler.crt.PoolWorker.run(PoolWorker.java:108)

at java.lang.Thread.run(Thread.java:534)

Anyone any idea what causes this error?

I have assigned Active Directory groups to the subscription as recipients. This means that the Active Directory members of the groups should receive a notification. As possible reason for the error could be that not all Active Directory accounts have an e-mail address assigned to them. But I'm not sure as I didn't find any information about the error.

Kind Regards

Edmond Paulussen