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Authentication Issue while accessing an recorded article

Hi Team,

I am trying to access the content of the below mentioned article (Recording), but it is asking for user credentials whenever I try to access it.

http://scn.sap.com/docs/DOC-9995

I need this recording for study purpose. Kindly look into this as early as possible.

P.S: Provided that I was logged in with my SCN credentials while accessing that article and earlier I was able to access the same.

Thanks and Best Regards,

Debjit Singha

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8 Answers

  • Best Answer
    Jul 05, 2012 at 06:56 AM

    Hello,

    There was a hot fix deployment early today and this issue has been resolved.

    Thank you for you patience.

    Jason

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  • Jul 02, 2012 at 11:36 AM

    Facing same problem with lots of documents.

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    • Ah, @Marilyn Pratt I encountered the same issue in Chrome...

      This recording will probably work if you use Internet Explorer

      This is a common issue with .MP4 recordings on SCN

      Update - I just tried this Design Thinking recording in IE8 - same issue as Marilyn

      It worked yesterday for a SAP HANA recording

      Tammy

  • Jul 01, 2012 at 09:00 PM

    I have same issue trying to access this recorded article:

    http://scn.sap.com/docs/DOC-29632

    Please advise.

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  • Jul 02, 2012 at 05:55 AM

    The system that hosts the SCN documents and video files is currently down and will be restored ASAP.  You should be seeing this error message:

    Sorry for any inconvenience.


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    • Former Member Jason Lax

      Hello,

      I am getting more and more problems with this issue. People trying to access information, like supported platforms for BI products and not being able to access the info.

      I think this should be fixed with the highest possible urgency. Please, raise the severity level of the IT-ticket.

      Kind regards,

      Peter De Bie

  • Jul 02, 2012 at 08:51 AM
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    Former Member
    Jul 02, 2012 at 10:27 AM

    Hi,

    Please login into the site before you navigate to the document .

    This should solve the problem

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  • Jul 02, 2012 at 10:44 AM

    I tried this, but it didn't solve the problem.

    I started with scn.sap.com as the entry point and logged into my user account using my certificate.

    Then I navigated to this doc http://scn.sap.com/docs/DOC-2276 using my scn bookmarks and tried to view the document. But I'm still getting asked for username / password...

    Regards,

    Andreas

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  • Jul 05, 2012 at 11:38 AM

    Thanks a ton, am able to access all the document whichever am not earlier.

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