system crash when time to open report

[Former Member]

I am working with an app that I developed with VB.Net 2010 with crystal reports. Its a Click Once app that when I compile it Crystal Reports is one of the

prerequisites but now everytime I try to run the form form with the report, the system crashes. When I remove the report the system runs very well with no error but when I call declare the relevant report as the reportsource then the system crashes. I've tried reinstalling the crystal reports runtime and restarting and reinstalling again what more can I do?

The sytem runs very well but when the time comes to open the reports it crushes. This only happens whein iam testing the app on user machines but when I run it on my machine it works well, my machine has VS2010 and the crystal report.

[former_member183750 · Accepted solution]

Define "crash". What actually happens? What do you see? Error? Symptom? Behavior? Anything in the event viewer?

- Ludek

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[Former Member · Accepted solution]

The project runs well in design mode but when I compile it and install it on user machines everytime when I attempt to open the panel with the crystal report then the systems crashes as shown in the first and second images.

I like to reiterate that the program works well before being compiled and installed on user machines

The program works well on other machines with VS2010 and Crystal Reports for VS 2010

[former_member183750 · Accepted solution]

What happens if you run the compiled exe on your development computer (just like your customer would, but you do it on your computer)?

What do you see if you click on the debug button?

- Ludek

[Former Member · Accepted solution]

If I run the compiled exe on my Development machine I do not get any errors the programs works great. When I run the exe on toher development machines with VS 2010 and Crystal Reports for 2010 the program works but when I run it on user machines it refuses to work . During compiling the program I set Crystal reports as a prerequisite so It first installs thge runtime and then the program installs but then even when the runtime is installed it still crashes

[former_member183750 · Accepted solution]

Couple of things you can do:

1. Download the Modules utility and compare the dlls loading on the runtime computer and your development computer.
2. Download Process Monitor and see if it gives you any indication of what is happening at the time of the "crash".

Make sure you do not have C:\Temp on the runtime computer. Make sure the app has read / write rights to the %TEMP% directory.

- Ludek

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