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Jun 27, 2012 at 01:22 PM

Error during printing; ensure all parameters are defined

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A customer of ours gets this error when trying to print a crystal report that executes successfully. I found this note: 1713521

https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3030303137313335323126

The user is an Administrator on a Windows XP machine. The pc is part of a workgroup. I don't know what else to check in order to stop this error. Can anyone help?

thanks,

Costas