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Customer Inactivity based on Master Data - Customer who have not posted for given range

Hi gurus,

My client as a request for the following functionality:

Enter a posting date range and receive back Customers who have NOT posted in that time frame, i.e. no debits or credits, no posting date for the time frame given. The report will be ran for a time frame 18 months to 2 years.

The multiprovider is using the Customer Master and FI-AR line item details.

Currently we have created a report that works but the entry criteria must be very specific or the report is timing out (we are operating in a QA environment as of current and an aggregate is not an option at this point)

Can anyone pose a solution?

Thanks in advance.

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  • Best Answer
    Posted on Jun 27, 2012 at 10:37 AM

    You can also create an Infoset with a Left inner join on Customer to return all the customer

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    • Former Member

      Thanks Brian,

      I have seen this as a solution for a similar request a few years back. The problem is that the Customer Master has no date populated while the transactional data will have the posting date. I'm not an expert on DWH Modeling but so far we are unable to run for a time frame because of this.

      One solution I've thought of is enhancing the customer master with a counter and forcing a value of 1, then when the report executes if the counter is =1 and the debit credit amount is = 0 the customer is inactive, this can be done using boolean formula. Currently, the customer records will not pull in the Bex.

      Still not understanding how to create a variable on a date though.

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