no agent found, cancelling path GRAC_DEFAULT_PATH (in stage no 03- GRAC_SECURITY)

[Former Member]

Hello All,

i´m on SP 08. All Configuration Steps for the workflow in GRC 10.0 are done.

when i take a look in "search request"-->Instance Status for my request, it seems that no agent can be found!

the request was in the Work Inbox and after approving the request, i get the followin error: no agent found, cancelling path GRAC_DEFAULT_PATH (in stage no 03- GRAC_SECURITY).

could someone put some light of this ?

Thanks in Advance

Omar

[Former Member · Accepted solution]

Hi Omar,

Do you defined security administrator in AC?

In the image I can see three stages: manager, role owner and security administrator.

There is no users defined for the last stage

Can you check it?

Regards,

[Former Member · Accepted solution]

Hi Claudio,

thank you for your reply.

there was no users defined for security admin. i resolved this and now the request can be closed.

Regard

Omar

[Former Member]

Hi Omar,

Kindly check that the WF-Batch user has SAP-ALL assigned to it.

Best Regards,

Nandita Varshney

[Former Member]

Hi Nandita,

thank you for the reply.

The WF_BATCH user has already SAP_ALL.

Regard

Omar

[Former Member]

Hi Omar,

From the audit log it appears that no agent has been defined or the defined agent does not exist for stage  GRAC_SECURITY.

Can you please check that whether the agent has been defined correctly or not?

The workflow has passed successfully from first two stages.

Best Regards,

Smriti

[Former Member]

Hi Smriti,

thank you for your reply.

After setting the corresponding user for security.. the request can be closed now.

best regards

omar

[former_member225453]

Hi Omar,

In this request you have added two entities, one is a system and another is a role.Since you have just one path for this request , the request is throwing a no agent found (no owner is assigned). If you simply want to create a new user and assign a new role, just assign a role and remove the system entry. If you want to keep the system also in the request , you need to have another path for that line item and that path should not have a role owner stage.

Also, refer a Note 1599245 which tells about setting up a custom agent.

Hope this helps!

Regards,

Shreya Gupta

[Former Member]

Hi Shreya,

firstly, thank you for your quick reply.

i didn´t added a system into my request. I just create a request for one Role...

In Access request creation, i define a Manager..

Role Owner was already defined for the corresponding Role...

Regard

Omar

[former_member225453]

Hi Omar,

Please check one more Note 1677359   UAM: Role owner workflow agent does not consider user group

Hope this helps!

Regards,

Shreya

[Former Member]

Hi Shreya,

thanks for the reply.

i checked the Note 1677359 and this is already included and installed in our System.

Regard

Omar