we have the following problem. We use the payment addon and it works fine on the SAP server. The users work with Citrix. When they start the addon it takes 10 minutes until the addon has connected. If I start the addon directly on the Citrix server it is also working fine. We use the program "Citrix program Neighborhood" to connect to the Citrix server.
We use SBO 8.8 PL15.
Thanks in advance for help.