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basic configuration of service desk

Dear friends,

I am very new to SAP Solution manager please sent me document regarding basic service desk configuration.

your response is highly appriciated

Regards,

K.Sunil

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2 Answers

  • Posted on Jun 28, 2012 at 06:14 AM

    Hi Sunil,

    Please refer to below link for detailed configuration activities.

    http://wiki.sdn.sap.com/wiki/display/SMSETUP/Home

    Hope this helps.

    Regards,

    Imran

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  • Posted on Jun 28, 2012 at 06:28 AM

    Config guide for 7.1

    https://websmp209.sap-ag.de/~sapidb/011000358700000514762011E.PDF

    I hope above resolves ur issue

    Regards

    Prakhar

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