Hello All,
I have an issue at my client place.
We are having some noted items and they are tied up with Down Payments.
Here is the scenario:
We are using milestone billing.
We are doing it in 3 steps:
1) 1st downpayment request
2) 2nd downpayment request
3) Final Invoice
Problem:
When we send the first downpayment request and it is cleared after the check is posted.
Then we are sending in the second downpayment request
My client has a scenario where they do the final invoice before the customer clears the 2nd downpayment
We are facing a problem in the final invoice as 2nd downpayment is not collected and is carrying over to the final invoice.
Which in turn showing a higher value, means the second downpayment is also getting added to the final invoice.
Let me state an example for better understanding:
Let us consider for instance we have a noted item for $500
1st downpayment request - $200 - cleared
2nd downpayment request - $200 - not cleared
Final Invoice - is showing up as - $350 (insted of $150).
Altogether, customer is being sent invoices for $750 altogether.
Can somone suggest me a solution for this problem
Thanks,
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