Text Control, Copying Text control from Customer master to sales Document Item level.

Hello Expert,

I've maintained some text at the General tab level, Customer master data. Did all the config for it to be copied to the sales order at item level. but when I type the text for a certain customer and try to see if it will appear on the sales order at the item level it's not showing up. I'm guessing that I'm doing something wrong on the config side. when I go to analysis it says no text found.

These are the steps I've followed: VOTXN-- Customer------- Central Texts----------Created the Text ID..

Then at the sales document --- Item level Created the same text ID.. then did the access sequence for it. source was KNA1.

If needed I could provide more details or screen shot. Please help. Points will be awarded if helpful or right answer.

Thanks in advance.