The attributes of the user are inconsistent or not defined. See transacaction PPOMA_BBP.".

[madhavan_krishnamurthi2]

Hi

We are in SRM 7.1 & when the shopping cart approver opens the work item the following  error is displayed.

The attributes of the user are inconsistent or not defined. See transacaction PPOMA_BBP.".

The approver (Manager) is having a manager role in SU01 & I think this is sufficient .

In BBP_BP_OM_integrate I found the error as Determination of connections to object 'CP' of 'S' '50000XX' failed

Is it an Issue

If we assign Administrator role in SU01 th approver is able to open the work item

Any thoughts on how to fix the Issue?

Thanks

Madhav

[Former Member]

Hi Madhav,

Did you resolve this issue ? we have the same error.

Kind Regards

Paul

[madhavan_krishnamurthi2]

Hi Paul

The issue was the employee self service role under SU01 was not properly generated.

This is the role which gives access to shopping cart create,change & display

Thanks & Regards

Madhav

[Former Member]

Thanks Madhav, we have just upgraded to SRM 7.0 and on further investigation it appears that newly created users can open the work item for approval but the migrated users get the error: The attributes of the user are inconsistent or not defined. See transacaction PPOMA_BBP

The roles assigned are the same for the newly created and migrated users.

Any ideas of what the problem could be?

Kind Regards

Paul

[madhavan_krishnamurthi2]

Hi Paul

1) Please check if the Migrated users has employee role in SU01 &

2) Please  run BBP_BP_Om_integrate (HRALXSYNC ) for the affected user.This issue may come if the business partner of the migrated user & the business partner of the orgt unit doesnot sync with each other

This program syncs it up & creates a relationship in BUR010 in table BUT050

Thanks

Madhav

[Former Member]

Thanks Madhav, have already checked this and its all green lights, all consistent, all attributes defined and all relationships maintained.

Its strange as if we create a new user they can shop and open work items for approval but the migrated users that were created prior to the upgrade cant shop or open any work items.

[Former Member]

Hello Madhav,

Can you please check PP01 for the Manager. You have to select the Position ID of the Manager and in PP01 select Object type as Position and enter the Position ID 5 series number. Then check the Relationship to see if the CP is assigned in there for that manager.

Thank you

Ritesh

[Former Member]

Hi,

Please use BBP_BP_OM_INTEGRATE for the user as well as position of the user to gauge the error. You can then self correct the error.

Regards,

Nikhil

[former_member208675]

Hi,

First you try with Txn USERS_GEN to check consistency & it might fix the problem.

If not then you can use Txn BBP_CHECK_USERS to check & correct faulty user. If you see object link as red, then you should delete the user & replicate again.

I hope it resolves your issue.

Regards,