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Former Member
Jun 13, 2012 at 04:02 PM

Problems with MSA -> IPC communication

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Hello.

We experience some problems with MSA -> IPC communication on our Mobile Clients.

The version of CRM is 7.0.

The problem seems to be related to mobile clients switching status (online | offline | vpn connected | disconnected | etc).

It is difficult to predict the behaviour of a general salesperson, but regardless when the mobile client is awaken and MSA is already running, the connection to the IPC should work, right ?

I wonder if anyone else has experienced any problems related to this ?

Our platform is Windows 7, we use Checkpoint vpn-client.

From what i've seen during testing, the problem is not consistent, it arises at odd times but it seems to be related to Network/VPN connection.

What we have done is edit the tomcat\conf\server.xml file to bind tomcat to localhost address: 127.0.0.1. I've not been able to reproduce the problem when binding tomcat to this address. However, i would really appreciate any feedback on this matter.

BR Gerhard.