do not find Custom BO in Workflow rules's BO dropdown

[former_member231029]

Hi There,

I have created custom BO in C4C.

In addtion to that, i want to setup email notification for that BO operations but i could not see particuler this custom BO in BO dropdow list of workflow rules.

Do i need to add from somewhere or what?

Please guide

Thanks

regards,

Vincent

[former_member226 · Accepted solution]

Hi,

If you want to use your custom BO in workflow rules then you need to enable the notification rule for your BO. Please make sure you are using EMPLOYEE_ID as datatype for the recipient. Further you can check this discussion.

for using notification rules please check 1611 technical guide section. 8.8.1 Enable Notification Rules

Thanks

Saurabh